Customer Reviews
Packed full of anecdotes and information but . . ! - By: R. Robinson, 03 Feb 2008 
It is full of anecdotes, insights & explanations, but I did struggle with reading it cover to cover partly because of the layout. I am glad I bought it, but be warned . . your learning style will heavily influence the impact this book & therefore potentially Emotional Intelligence(EI) has on you. For many attending an EI course would probably be a better starting place, since EI like Neuro Linguistic Programming (NLP) has lots to offer
Inspires without ever sounding trite or sappy - By: Jay, 12 Apr 2007 
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is appliedin the workplace. Insightful & richly detailed, Goleman's work educates & inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound & think success is all about strategy & technique, this will provide some very useful insights into what people really think about managing & being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office).
Packed With Knowledge! - By: Rolf Dobelli, 16 Jun 2004 
Daniel Goleman followed up his bestselling classic Emotional Intelligence with this equally classic sequel that focuses on how emotional intelligence is appliedin the workplace. Insightful & richly detailed, Goleman's work educates & inspires without ever sounding trite or sappy, like some annoying quick-fix scheme. If you are leadership bound & think success is all about strategy & technique, this will provide some very useful insights into what people really think about managing & being managed. The most intriguing sections focus on the application of emotional intelligence at work, but it would be pretty useful at home, too (if we could just get out of the office). If you think that you don't need to be more aware of the emotional undercurrents all around you, we warn that you need to read this most of all.
Long on Anecdotes--But Short on Advice - By: Imperial Topaz, 17 Nov 2002 
I began this book with great interest. With his excellent anecdotes, I quickly became fully convinced of the value of working with emotional intelligence. But instead of going on to make suggestions as to how a person could improve their own emotional inteligence, or how to help employees/managersin this area, he continued on & on with more anecdotes, clear until the end of the book. I didn't need any more convincing--I was already convinced by the first third of his book--I wanted him to give some advice about implementation, which he didn't give.
Enlightening, Simplistic, Powerful and Life Changing! - By: nick_z_thompson@yahoo.com, 20 Sep 2001 
Are you one of those people who feels there is something not quite "clicking together" both professionally & personally? Do people say you are "clever, knowledageable & confident" but you can't seem to gain a promotion?
This book will help you understand what makes the the differance... it is not a book full of breakthrough messages but a book of that demonstrates the importance of how our behaviour can act as an enabler for our own prosperity & even more rewarding, how our behaviour can make a positive differancein the lives of people around us, our work colleagues, our partners, our friends & our children.